Support & Downloads
Resources and access to support
Razberi works closely with our value-added partners to provide support for our solutions.
We offer Razberi OnSite Support* as a service for mission-critical applications to expedite equipment and technical support to reduce downtime.
*Offered in the contiguous United States
Read more about:
Warranty & RMA
The following are direct links to important information, firmware, user guides and installers.
**Advisories
- 1-6-22 Apache Log4j Vulnerability update
- 7-7-2021 PrintNightmare – Windows Print Spooler Remote Code Execution Vulnerability
- SUNBURST malware affecting SolarWind Orion software
- Dangerous Backdoor Disguised as Google Chrome Update
- Google Chrome Compatibility Issues with Razberi Monitor Agent
- Remote Desktop Services Remote Code Execution Vulnerability
Switch Firmware
- Razberi ServerSwitchIQ “SSIQ” and EndpointDefender Gen4 – V1.19.0.795 (12/2022)
- Razberi ServerSwitchIQ “SS32 / SS24” Gen5 – V1.19.0.62 (12/2022)
Product Resources
- Core Manual and Getting Started Guide
- ServerSwitchIQ User Guide
- ServerSwitchIQ Installation Guide
- EndpointDefender Installation Guide
- Razberi Monitor Cloud Brief
- ServerSwitchIQ CAD Drawings
- ServerSwitchIQ List of VMS Installers
- Adaptec 3100 RAID
- HighPoint RocketRAID 45XX
- HighPoint RocketRAID 2720
Support Tools / Installation Files
- ServerSwitchIQ Windows 10 2016 LTSB Recovery Guide
- ServerSwitchIQ Windows 10 2016 LTSB Backup Guide
- ServerSwitchIQ Windows 10 2016 LTSB Backup and Recovery Toolset
- ServerSwitchIQ Windows 10 2019 LTSC Recovery Guide
- ServerSwitchIQ Windows 10 2019 LTSC Backup Guide
- ServerSwitchIQ Windows 10 2019 LTSC Backup and Recovery Toolset
- Microsoft Server 2019 Recovery Tool
- Core Model CP2 Recovery Guide and Toolset
- Razberi Monitor Agent Installer
- Razberi Monitor EndpointDefender Installer
- Adaptec 3154, 3152, 3151 RAID Controller Driver and Maxview
- HighPoint 4500 RAID Controller Driver and RAID Manager Application
- Dell IDRAC Tools for Windows Server
Datasheets
- Core A8 Video Analytics Server Datasheet
- Core M4 Video Management Server Datasheet
- Core V8 Video Recording Server Datasheet
- Core V12 Video Recording Server Datasheet
- Core V14 Video Recording Server Datasheet
- Core V14-XP Milestone Recording Server Datasheet
- Razberi Rugged
- Razberi ServerSwitchIQ Pro Datasheet – Intel Xeon Edition
- Razberi ServerSwitchIQ Pro Datasheet – Intel Core Edition
- ServerSwitchIQ
- CameraDefense
